Vocational Services & Litigation Support
(p) 813.362.4078              (f) 888.453.0909
Angelica Medina
MA, CRC

Amy Ice graduated with her Master’s degree in Rehabilitation and Mental Health Counseling in 2010. She has over four years of experience conducting Vocational Evaluations for the Division of Vocational Rehabilitation, the Division of Worker’s Compensation, Personal Injury, and also Marital Dissolution cases. Amy has held her Certified Rehabilitation Counselor designation since 2011 and has been a Certified Disability Management Specialist since 2014. She previously held the position of Secretary from 2014-2016 on the Florida State Board of the International Association of Rehabilitation Professionals and has been active in the West Coast Regional Case Management Association and the Sarasota Bradenton Claims Association. Although she enjoys working in all arenas, Amy’s passion lies in working with students transitioning from high school into training or employment.

Christopher Hallissey holds a master's degree in Rehabilitation and Mental Health Counseling from USF. He is a nationally Certified Rehabilitation Counselor, Certified Psychometric Evaluator, and Licensed Mental Health Counselor in Florida. Chris serves on the board of the Florida Rehabilitation Association and is active in numerous additional professional associations, including the National Rehabilitation Association, International Association of Rehabilitation Professionals, American Board of Vocational Experts, and American Mental Health Counselor's Association. Mr. Hallissey is passionate about empowering individuals to access their potential to develop meaningful and rewarding careers. He has received extensive training in employability and earning capacity assessment and is a vocational evaluator for the Florida Division of Vocational Rehabilitation. Additional areas of interest include collaborative family law, marital dissolution, employment law, personal injury, and products liability.  

Cindy Fisher has passionately provided vocational rehabilitation services for over two decades, helping countless individuals develop rewarding careers. She is a Diplomate with the highest certification from the American Board of Vocational Experts. She is a graduate of University of South Florida's Master of the Arts program in Rehabilitation and Mental Health Counseling and currently maintains designations as a Certified Rehabilitation Counselor, Professional Vocational Evaluator, and Psychometrician. Cindy is an active member of the International Association of Rehabilitation Professionals as well as local affiliates of this group. Ms. Fisher is recognized as a Vocational Expert by the Social Security Administration and regularly provides testimony in disability hearings. Additionally, Cindy provides vocational expert services in cases of marital dissolution and personal injury. Cindy has received training to provide vocational consultation services as an ancillary professional in collaborative divorce proceedings. 



Craig Pagano
MA, CRC
Chris P. Hallissey
MA, CRC, LMHC, IPEC

Angelica Medina holds a master’s degree in Rehabilitation and Mental Health Counseling from University of South Florida (USF). Angelica is a recipient of the Rehabilitation Services Administration scholarship since 2016. She has interned under the Division of Vocational Rehabilitation as a bilingual counseling intern. Ms. Medina has experience through her master’s program in providing academic coaching and counseling services to young adults with disabilities. Angelica holds a bachelor’s degree in Psychology and Behavioral Healthcare from USF. She is passionate in helping people find meaningful careers and helping them achieve their full potential.

Claire Ziegler joined the Vocational Concepts team in August of 2016. She obtained her Master’s degree in Rehabilitation and Mental Health Counseling from USF, graduating Summa Cum Laude. Claire has extensive experience in psychological and neuropsychological assessment and maintains designation as a Certified Rehabilitation Counselor. Ms. Ziegler also has a background in both general and forensic mental health services. Claire is a Registered Mental Health Counselor Intern with the State of Florida in pursuit of state licensure, and provides mental health services aside from her vocational pursuits. She has worked with a variety of populations in both her mental health and vocational work, and is passionate about empowering individuals in realizing their full potential, both personally and vocationally. Ms. Ziegler currently serves as a vocational evaluator for the Florida Division of Vocational Rehabilitation.

Makiesha Wallace-Watson is passionate about assisting individuals who have had trouble, experienced trauma, who are seeking direction, or facing stressful situations find hope, strength, and courage to make a change. She works diligently to develop a plan for success. Makiesha assists her clients in identifying their strengths, areas requiring improvement, and the step-by-step process in attaining their desired goals. Her clients include individuals with disabilities, the elderly, juveniles, children, and adults. Makiesha has been trained by the highly skilled and professional leaders of the Department of Education, Department of Juvenile Justice, Agency for People with Disabilities, and the Department of Elder Affairs, to name a few. She has received training in cultural competency, counseling, criminology, vocational evaluations/testing, and waiver support coordination. Makiesha graduated from University of South Florida in 2014 with a Master’s Degree in Social Work. She also holds a Master’s Degree in Public Administration from Long Island University and a Bachelor’s Degree in Psychology from City College of the City University of New York. Makiesha is grateful for the opportunities she has been given in helping individuals in need, view their lives through an alternative lens. This gives them the determination to reach for their dreams and never give up on self. 

Makiesha Wallace-Watson
MSW, MPA
Amy Ice
MA, CRC, CDMS
Claire Ziegler
MA, CRC
Cindy L. Fisher 
MA, CRC, PVE, IPEC, ABVE/D

Craig Pagano is a Certified Rehabilitation Counselor and member of the National Rehabilitation Association. He has been working in the rehabilitation field since graduating from the University of South Florida with a Master of Arts degree in Rehabilitation and Mental Health Counseling. Craig has a passion for assisting his clients in advancing towards their goals of obtaining an education, a new career, and/or their highest level of functioning within their community. In addition to being a vocational evaluator, he currently serves as the onsite vocational rehabilitation specialist for the inpatient Polytrauma Transitional Rehabilitation Program (PTRP) at Tampa's James A. Haley VA medical center, where he serves veterans and active duty service members with polytraumatic injuries. Within this role, Craig assists his clients with their reintegration back into their community or active duty career. His areas of specialization include brain injury, mental health, and career transition after injury.